In recent days, we were having problems with 3D model converter. These problems are partially fixed now, so converting non-corrupted 3D files shouldn’t cause any interruption anymore.

3D Wayfinder’s model file converter has stopped quite often lately, when converting corrupted 3D floor-plan files. Every time converter stopped, we had to start the process manually and clean the converting queue.
All 3D files are converted to JSON format, so they can be load in 3D Wayfinder. Our converter supports many 3D file formats, most common are FBX and DAE.
The problems were with couple of models, that caused invalid JSON when converting.
We have added error catching for this, so the rest of the converting process can resume and these corrupted models don’t interrupt other 3D models to be converted.
If converting of 3D floorplan model fails, you’ll get “ERROR” response in 3D Wayfinder Administration:

Other reasons, that 3D files couldn’t be converted are mainly caused by using non-UTF characters in mesh names.